New Accounts

To set up a new utility service with the City of Harrisonville, please come to the Utility Office in City Hall at 300 E Pearl during regular business hours to complete the application process. Please bring a valid driver's license or state-issued picture ID with you.

It generally takes about 10 minutes to set up a new account provided all necessary information is provided on the application. However, set up time can vary depending on customer volume

Same-day service is available as long as your new account is set up by 11:30 a.m. New utility accounts set up after 11:30 a.m. can be effective the next business day.


New commercial customers must also pay a deposit at the time of setting up new utility service. Deposits are the equivalent of two month's estimated billing. A surety bond made to the City of Harrisonville and approved by the city may be furnished in lieu of cash, if the amount of the deposit required exceeds $500.